COVID Announcement


We would like to announce some updates with you, following the recent news on Saturday evening.

We have thoroughly enjoyed welcoming you all back into our stores over the past few months & seeing you again in person. It is with regret that we have to once again close the doors to our Caroline Charles’ stores from Thursday 5th November, by Government’s order. The shops will remain open until then, so please do come visit us on Tuesday & Wednesday before we close.

Like the previous lockdown, we want you to know that our Online Shop remains open to you all. From 5th November we are giving Free UK P&P on orders over £300. Any orders placed on the website during this time will be sent out within 2-3 working days, so please bear with us.

Our Customer Care remains open between Monday-Friday 9.30am until 5.30pm. Please contact us if you have any queries or would like to place an order by telephone on 020 7225 3197. Alternatively you can e-mail us at Customer Care & we will be happy to help.

We hope to see you at the beginning of December and will keep you updated of any changes during this time.

Above all, stay safe and well.

Best Wishes Caroline & Team x